The expected benefits from Six Sigma implementation cannot be realized if the implementation is not done rightly. There are many common mistakes that companies or businesses do while implementing Six Sigma.
One such common mistake is that the senior management is not fully committed to Six Sigma or even shows indifference to it. The senior management sets the tone of the organization. The implementation of Six Sigma lacks sincerity if the middle and lower level of managements perceive that the top management is not very sincere about it. And when the managers are not sincere, the employees too implement the Six Sigma in an insincere and half-hearted way.
The top management should lead the Six Sigma initiative and should show continuous support for it. It should explain to the middle and lower levels of management how the Six Sigma is linked to the business goals and objective of the organization. In what ways it will improve the performance of the business.
Another common mistake during implementation is that the management fails to link the business goals of the organization with the results that will be achieved from Six Sigma implementation. Consequently employees and teams who implement Six Sigma are not fully motivated. The outcomes of Six Sigma should be explained to employees in terms of business goals & objectives.
Some companies make the mistake of focusing too much on training and certification of employees in Six Sigma levels while not focusing on choosing the right training projects. Training & certification should be complemented by the right project selection. For each level of certification, such a project should be chosen that tests the capabilities that are imparted in that level of certification.
During training and certification in Six Sigma, such projects should be chosen which focus on clear business goals. These goals can be in the area of process improvement or improving customer satisfaction or improving financial performance.
Six Sigma implementation requires the commitment of individual employees. For getting this commitment, the employees should be explained how the implementation will benefit them and the organization. Often teams fail to explain to individual members the significance of Six Sigma for enhancement of organizational and individual performance.