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ITILĀ® Foundation

  • The course gets you wide understanding of IT developments and operations.
  • The program format is designed as per the comfort of working professionals.
  • The program consists of interactive learning sessions.
  • Pay as you learn- Interest-free installment plan.
  • Training imparted by experts in the industry.
  • Flexible payment options are available.
Contact our Counsellor for more details

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Course Description

The Information Technology Infrastructure Library (ITIL®) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations.

ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL® is published in a series of books, each of which covers an IT management topic.

Responding to growing dependence on IT, the UK Government's CCTA in the 1980s developed a set of recommendations. It recognised that without standard practices, government agencies and private sector contracts were independently creating their own IT management practices.

APMG-International is a leading Examination Institute which accredits training and consulting organizations, and manages certification schemes for professionals. International Academy is Accredited Training Organization (ATO) of APMG. Please click here to view more details.

Virtual Classes

What is a Virtual Class?

A Virtual Class is an online class that allows participants to communicate, view presentations and interact with trainers. Participants attend virtual class by connecting to the Internet rather than traveling to a physical classroom. Virtual class provides the benefit of flexibility and allows participants to attend classes that may not be offered in smaller cities. It is also beneficial for professionals who are extremely busy and cannot take out times to attend classes.

Virtual classes with International Academy

The Virtual Classes will be conducted over the weekends. The virtual class is right in your comfort zone, you can attend this classes from your home or office. This will also provide you an opportunity to interact with the trainers and get your queries solved. Each virtual class will be recorded, in case you have missed any class, you can request for the virtual class link over the mail.

Note: To attend the Virtual Classrooms, you need to have computer & internet connection with the minimum speed of 1 Mbps.


ITIL® Certification Prerequisites

  1. There are no formal entry requirements for the course or examination. Basic knowledge of IT/Service Management among delegates makes it easier to comprehend the course.
  2. There is no pre-course work for ITIL®


Ownership: The names ITIL ® and IT Infrastructure Library are registered trademarks of the Cabinet Office (part of HM Government).

Examination Institute (EI): An organisation accredited by the APM Group and permitted to operate an ITIL ® examination scheme through a network of Accredited Training Organisations, and Accredited Trainers with Accredited materials. APMG-International is one such Examination Institute.

Accredited Training Organisations (ATOs): Organizations that are accredited to provide training in ITIL ® by Licensed Examination Institutes. International Academy is an ATO approved by APMG offering ITIL ® training programs.

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Table of Content

Module 1- Service Management as a practice :Service packages & Processes, Functions and Roles ,The ITIL® Service Management Practices & The Service Lifecycle.

Module 2- Service Strategy: Scope & Processes.

Module 3- Service Design: Business Value & Key Principles.

Module 4- Services Transition: Scope & Processes.

Module 5- Service Operation: Goals and Objectives & Key principles.

Module 6- Continual Service Improvement: Business Value & Processes.

Module 7- Service Management Technology: Generic Requirements & Service Automation Strategy,Implementation& Monitoring and Control.

The IT Infrastructure Library® originated as a collection of books, each covering a specific practice within IT Service Management. ITIL® was built around a process-model based view of controlling and managing operations often credited to W. Edwards Deming and his PDCA cycle.

Once the candidates have completed their training, they can take the exam required for certification. International Academy has a 99% Exam Pass Rate for its students. We also offer 20 free PDUs for this course.

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Key Deliverables

  • Online access to voice based learning content (e-learning).
  • Pay as you learn - Interest FREE Instalment Plan
  • Support from subject matter experts through call and mail
  • Sample questions for better preparation
  • Certification for candidates scoring more than 40% marks in the exam
  • 100% examination passing guarantee
  • Dummy Projects and Industry related project support available.

Course Packages

Course Package:

  • Online access to voice based learning content.
  • Study material couriered to your address.
  • Support from subject matter experts on e-mail.
  • Sample questions for preparation.
  • Facility for taking online exam any time after completion of the training.
  • Certification for candidates scoring more than 40% marks in the exam.
  • Limited period discounts available. For more information call now

Course Demo

Course Eligibility

  • Minimum qualification is intermediate.
  • Those undergoing Graduation or have been completed their graduation degree (in the respective field) can also apply.


ITIL is a set of practices for Information Technology services management. The aim of ITIL is to align the IT infrastructure of a company with its business goals and objectives.

This training gives trainees the understanding of how to apply ITIL practices so that an IT services infrastructure that fits with the business needs of the organization can be created and maintained. The duration of this training is 3 months. After completing this training one gets a certification in ITIL from International Academy.

It will enable you to understand the link between the IT services supporting an organization and the goals & objectives of the organization. This understanding will make you capable for a large number of jobs in the IT division of companies and organizations. Every major organization today has an IT division.

Anybody can do this training. If you are already working in the area of Information Technology (IT) or software then you should do this training and enhance your knowledge and skills. If you are a fresher or somebody who is looking for a better job then you should do this training.

If you are a business organization then you can get your IT division employees trained in this program. International Academy has expertise in conducting this training for employees of businesses.

International Academy is a leader in training & skills development. International Academy’s mission is to provide high-quality education and training at the least possible costs. The ITIL training program is highly job-oriented and best in class.

International Academy is promoted and led by alumni of IIT (Delhi), MIT (Boston) and IIM (Calcutta). It is presently India’s largest education company for working professionals. It has provided training & certification to more than 60000 working professionals. It provides training & certification in more than 80 areas. The certification given by it is often in collaboration with top institutes of India.

International Academy’s clientele is not limited to India but extends across the globe. In 2012 International Academy won the Red Herring Top 100 Asia Award for innovation in the field of training & education. International Academy is ISO 9001 certified by TUV-SVD. It is registered with National Skill Development Agency, Government of India. Its commitment and record on quality is also reflected by the fact that it is a member of American Society of Quality (ASQ).


Enrolment Options

You can enroll for our courses by paying through the following options:

  • You can pay online using - credit card / debit card / net banking
  • You can deposit cash in HDFC or ICICI branch. Please remember to email us a copy of the deposit slip.
  • You can drop a cheque in either HDFC or ICICI (ATM / bank branch).
  • You can courier the cheque to our office and we will take care of the rest.
  • Payment can be made for the appropriate amount depending on which option you decide to take.

* Pricing of some of the programs may vary. Please contact us for more details


Course Duration
3 Month
Course Rating

No. of Professionals who have already been certified on till today


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