Part I. Introduction
Chapter 1. The Software Quality Challenge
Chapter 2. What is Software Quality?
Chapter 3. Software Quality Factors
Chapter 4. The Components of the Software Quality Assurance System – Overview
Part II. Pre-Project Software Quality Components
Chapter 5. Contract Review
Chapter 6. Development and Quality Plans
Part III. SQA Components in the Project Life Cycle
Chapter 7. Integrating Quality Activities in the Project Life Cycle
Chapter 8. Reviews
Chapter 9. Software Testing – Strategies
Chapter 10. Software Testing– Implementation
Chapter 11. Assuring the Quality of Software Maintenance Components
Chapter 12. Assuring the Quality of External Participants’ Contributions
Chapter 13. CASE Tools and Their Effect on Software Quality
Part IV. Software Quality Infrastructure Components
Chapter 14. Procedures and Work Instructions
Chapter 15. Supporting Quality Devices
Chapter 16. Staff Training and Certification
Chapter 17. Corrective and Preventive Actions
Chapter 18. Configuration Management
Chapter 19. Documentation Control
Part V. Management Components of Software Quality
Chapter 20. Project Progress Control
Chapter 21. Software Quality Metrics
Chapter 22. Costs of Software Quality
Part VI. Standards, Certification and Assessment
Chapter 23. Quality Management Standards
Chapter 24. SQA Project Process Standards – IEEE Software Engineering Standards
Part VII. Organizing for Quality Assurance
Chapter 25. Management and Its Role in Software Quality Assurance
Chapter 26. The SQA Unit and Other Actors in the SQA System
Epilogue The future of SQA
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Facing the Future: SQA Challenges
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Facing the Future: SQA Capabilities
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